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About us

One risk profile.
Every decision.

From onboarding to ongoing monitoring.

Smile is the unified identity verification and risk management platform fintechs and digital banks use to verify identity, assess fraud and credit risk, and monitor customers over time — all through a single API.

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The fragmented risk stack

Most risk stacks bolt together separate vendors for each stage: one for KYC, another for fraud, a third for monitoring. None of them share what they learn, so you re-verify the same customer three times over — and still miss the connections between stages.

Where risk slips through

That is how loan stacking, synthetic identities, and repeat bad actors slip through. Each vendor sees a slice of the customer, but no one sees the whole person moving across onboarding, underwriting, and monitoring.

One profile, compounding signals

Smile closes those gaps by keeping one profile per customer. What you learn during onboarding carries straight into fraud screening, and into ongoing monitoring after approval — so risk signals compound instead of resetting.

The result

Faster decisions, fewer false declines, and a compliance team that sees the full picture at every stage instead of a snapshot at signup.

Who we are

The unified identity and risk platform for fintechs and digital banks

Smile is an identity verification and risk management API for fintechs and digital banks. It brings KYC, business verification, income and employment verification, device intelligence, fraud and credit risk scoring, AML screening, loan stacking detection and background screening together in one risk profile, so you can verify who someone is, assess their risk and keep monitoring after approval.

We built Smile because the data lenders need is fragmented, slow to access and hard to trust. Smile connects to the government, payroll, telco and institutional sources that hold it and, with the individual's consent, turns it into verified data you can act on in real time. The result is faster decisions, fewer false declines, and fairer access to credit and work for the people behind every application.

Smile CEO Jerome Eger presenting at a Plug and Play event

Jerome Eger presenting Smile at a Plug and Play event.

Why we exist

The infrastructure of verified truth

At Smile, we believe that your data should be your greatest asset, not a barrier to your progress. In an increasingly digital world, the records of your hard work — your employment history, your income, and your identity — are often fragmented and difficult to access. This "data friction" slows down financial inclusion and limits economic mobility.

We are here to change that. By transforming fragmented records into portable, user-owned assets, we provide the infrastructure that allows truth to travel as fast as you do.

Our vision

A world where verified truth eliminates barriers, making economic opportunity and mobility seamless and available for all.

Our mission

Empower people and businesses with an infrastructure of verified truth — transforming fragmented records into portable, user-owned assets that unlock seamless access to credit, employment, and financial opportunity worldwide.

What we stand for

Give secure and easy access

We want every individual to be able to unlock their full potential through secure and easy access to their personal data, especially their employment and income information.

Create new opportunities

We are the bridge between the custodians of people's personal data and the businesses that need it to provide better services, and in the process we create new and meaningful opportunities for all.

Enable financial inclusion

By changing how employment and income data is collected, processed, shared and used, we create greater inclusion, transparency, equity and opportunity for everyone.

Our team

The people behind Smile

Our team brings decades of experience across financial services, technology, consulting and services. Together we are changing how employment and income data is collected, processed, shared and used, to enable positive change in Asia.

Jerome Eger, Chief Executive Officer at Smile

Jerome Eger

Chief Executive Officer

Jerome is an experienced entrepreneur and founder. He co-founded Ginmon, a digital wealth management platform. Prior to that he worked at BCF in Frankfurt, Germany on projects related to retail and corporate banking. He holds a Master's degree in Economics and Finance from Frankfurt University, studied Chinese at Peking University and Shanghai Jiaotong University, and has over 10 years of experience working and living in Asia.

Bond Chen, Chief Technology Officer at Smile

Bond Chen

Chief Technology Officer

Bond has 15 years of experience in software development. As a senior architect and R&D lead at Huazhu he led 50+ developers and pushed architecture evolution for dozens of systems. He also headed the architecture and DevOps teams at Vermeg, with over 100 developers. Bond is a certified AWS Solutions Architect, holds a Bachelor's degree in Statistics, and received his MBA from Tongji University in Shanghai.

Jan Pabellon, Chief Product Officer at Smile

Jan Pabellon

Chief Product Officer

Jan has more than 10 years of experience in Product Management. He was a Chief Technologist at DXC, a global systems integrator, and Director for Product Management at Oracle NetSuite, a global pioneer in SaaS. Jan holds a degree in Business Administration and Accounting from the University of the Philippines and a Master's degree from the Asian Institute of Management. He is also a Certified Public Accountant.

Awards & recognition

Recognized for moving fast and blazing trails

Milestones from across Southeast Asia and beyond — proof that the market is ready for a single, unified risk profile.

2021
2 milestones
Smile founded
Smile Wink (employment verification platform) goes live
2022
11 milestones
First customer live on Smile Wink
Top Southeast Asian Startups
AsiaForward Top 10 Finalist
5 Hot Fintech Startups in Southeast Asia
GIA Manila Acceleration Programme
Top 3 Startup — Regional Startup World Cup
Manila Innovation Ecosystem Community Mixer Presenter
Ideaspace Accelerator Program
PHSW23 Top 100 Startups SHOWQASE by QBO
Devcon Summit 2022 Top 8 Startup
A-stream Top 5 Philippine Startup
2023
8 milestones
Tech4Democracy Asia-Pacific Finalist
Several BNPL customers live
Impact 23 Manila First Runner Up
Google Cloud Academy APAC
Hackernoon Nominee for Singapore Best Startup
GIA Jakarta Acceleration Programme
KMC Most Innovative Startup of the Year Gold Winner
PHSW23 Top 100 Startup
2024
9 milestones
e27 Top 100 APAC
Smile Signals (credit and fraud risk indicators) API live
Several online lending platforms live
Smile Checks (pre-employment screening platform) live
HK EPIC Elevator Pitch Competition Global Semi-finalist
Startup Wheel 2024 Vietnam Semi-finalist
PLDT Innovation Challenge Grand Winner
Sprout Customer Experience Champion
NTT Startup Challenge Jakarta Finalist
2025
6 milestones
API Build Lab 2025 Grand Winner
vLEI Global Hackathon Finalist
G20 Techsprint 2025 Finalist
Several BPO, distribution, and services companies live
Employer (Business Verification) API live
First digital bank live
2026
1 milestone
Several customers live in multiple countries
Get connected

Ready to meet the team behind Smile?

Let's talk about how one risk profile can power every decision across your customer lifecycle.

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